XXALAYA EDIT STORE
/// LEGAL / TERMS

TERMS & CONDITIONS.

These terms explain how ordering, payment, delivery, revisions and use of our digital editing services work. Please read them before you place an order.

Last updated: 20 October 2026

1. About us

XALAYA Edit Store (“we”, “us”, “our”) is a freelance digital creative business based in Sri Lanka. We provide Free Fire gameplay video editing, photo editing and digital colour packs to customers (“you”). By placing an order with us you agree to these Terms & Conditions, our Return, Cancellation & Refund Policy and our Privacy Policy.

2. Services offered

Our services are digital only. No physical goods are shipped. Current services include:

  • Solo, duo and squad Free Fire gameplay video edits
  • Photo edits, such as profile pictures and gaming posters
  • Profile video edits and custom creator edits (priced by quote)
  • Android and iOS colour packs, delivered as digital files with a setup tutorial

Prices and descriptions are listed on our Services and Color Packs pages. Examples and previews are only a guide. Each edit is made by hand, so the final result depends on the footage and instructions you provide.

3. Ordering process

  1. Choose a service or pack and complete the order form.
  2. The form opens WhatsApp with a pre-filled order summary, which you send to us.
  3. We confirm the details with you, including the final price, what you will receive, the deadline and the payment method.
  4. You make the payment using the method we agreed.
  5. Your order is confirmed only after we have verified your payment. Sending an order form or a WhatsApp message does not create a confirmed order by itself.
  6. After payment is verified, you send your clips or files (if you have not already) and we start work.

We may decline an order before payment is verified, for example if the request breaks these terms or is outside our skills. If we decline an order after payment has been made, we refund it in full.

4. Prices & payment terms

  • All prices are in Sri Lankan Rupees (LKR). Prices marked “quote” are agreed with you on WhatsApp before you pay.
  • The price agreed when your order is confirmed is the price you pay. It does not change unless you ask for extra work and agree to a new price.
  • Payment is due in full before work begins, unless we agree something else with you in writing (for example on WhatsApp).
  • If online card payments are offered, they are processed securely by a licensed third-party payment provider (such as PayHere). We never see, collect or store your full card number, CVV or PIN.
  • We never ask for card numbers, CVV codes, PINs, one-time passwords or online banking passwords by WhatsApp, TikTok, email or this website. Please do not send them to us.

5. Customer responsibilities

You agree to:

  • give accurate contact details and clear instructions (style, music, length, deadline, platform);
  • provide footage, images and other materials in a usable quality and format. Low-quality source files limit what we can achieve;
  • only send material that you own or have permission to use, including gameplay clips, photos, logos and music;
  • reply to our questions within a reasonable time. Delays in your replies may delay delivery;
  • check whether a colour pack works with your device and editing app before you buy. Ask us if you are unsure;
  • keep your own backup copies of the original files you send.

6. Delivery of digital files

  • Finished work is delivered digitally, usually through WhatsApp or a file-sharing link. No physical items are shipped.
  • Delivery times are agreed with you when the order is confirmed. They depend on how complex the order is and how many orders we have. Estimates are given in good faith. If we cannot meet an agreed deadline, we will tell you as soon as possible.
  • An order counts as delivered when we send you the final file or download link. Please download and save your files promptly, because shared links may expire.
  • We may keep a copy of delivered files for a limited time (see our Privacy Policy), but we do not offer long-term storage.

7. Revisions

  • Video and photo edits include up to two (2) free revision rounds. Please ask for them within 7 days of delivery.
  • A revision means changes within the original brief, such as timing, text, transitions, effects or colour adjustments.
  • A request that changes the original brief (new clips, a new concept, a different song or a much longer duration) counts as new work and may be charged separately, after you agree to the price.
  • Colour packs are ready-made products, so they are not customised or revised. We will still help you install them and fix any file problems.

8. Cancellations & refunds

Cancellations, refunds and disputes are covered by our Return, Cancellation & Refund Policy, which forms part of these terms.

9. Intellectual property

  • Your materials: you keep ownership of the clips, images and other materials you send us. You give us permission to use them only to complete your order.
  • Finished edits: once your order is paid in full, you may use the finished edit for personal and social-media use, including on your own TikTok, YouTube, Facebook or Instagram accounts.
  • Our tools and products: our colour packs, presets, templates, tutorials, branding and editing methods belong to XALAYA Edit Store. Buying a colour pack gives you a personal, non-transferable licence to use it. You may not resell, share, re-upload or redistribute the pack files.
  • Portfolio: we may show finished work (for example on our TikTok @xalaya.tf) as an example of our work, unless you ask us not to when you order or at any time after.
  • Third-party content: Free Fire and related game assets belong to their owners. Music, fonts and effects may have their own licences. We are not responsible for copyright claims on platforms caused by music or materials you asked us to use.

10. Acceptable use

We will not create, and you must not ask for, content that:

  • infringes another person’s copyright, trademark or privacy;
  • is hateful, harassing, threatening, sexually explicit or defamatory;
  • promotes cheating, hacking, account selling or other activity that breaks a game’s or platform’s rules;
  • pretends to be another creator or person without their permission, or is meant to mislead;
  • is illegal under the laws of Sri Lanka.

You must not misuse this website, for example by trying to disrupt it or gain unauthorised access to it. If an order breaks this section, we may cancel it. If you have paid, we handle it under our Refund Policy.

11. Limitation of liability

We take care with every order. To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not responsible for losses caused by social-media platform actions (such as muted audio or removed posts), changes to games or editing apps, or problems with your device. Nothing in these terms limits any right you have under Sri Lankan consumer protection law that cannot legally be excluded.

12. Governing law

These terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. We will always try to resolve concerns directly with you first. Any dispute that cannot be resolved this way will be handled by the competent courts of Sri Lanka.

13. Changes to these terms

We may update these terms from time to time. The version shown on this page, with its “last updated” date, applies to orders confirmed after that date. Orders that are already confirmed stay under the terms in force when they were confirmed.